Course Blog

Month: February 2023

Goals & Objectives

The public relations industry is all about building relationships with stakeholders, whether they are customers, employees, investors, or the general public. To achieve this goal, PR professionals need to set clear goals and objectives that guide their strategies and tactics. In this blog post, we will discuss the importance of goals and objectives in PR, how to set them effectively, and some examples of PR goals and objectives.

Importance of Goals and Objectives in PR

Goals and objectives are essential for effective PR planning and implementation. They serve several important purposes, including:

  • Providing a clear direction for PR efforts
  • Helping PR professionals measure success and demonstrate the value of their work
  • Helping allocate resources effectively
  • Enhancing communication and coordination among team members

How to Set Goals and Objectives in PR

To set effective goals and objectives in PR, it is important to follow some best practices, such as:

  • Aligning with organizational goals: Goals and objectives should be consistent with the overall goals and mission of the organization. PR professionals should work closely with other departments to ensure alignment.
  • Being specific and measurable: Goals and objectives should be specific and measurable to allow for clear evaluation of success. Use quantifiable metrics such as audience reach, website traffic, and media impressions to measure effectiveness.
  • Being realistic and time-bound: Goals and objectives should be achievable within a reasonable timeframe. Set deadlines and milestones to track progress.
  • Considering the audience: Goals and objectives should be tailored to the needs and interests of the target audience. Understand the audience’s demographics, attitudes, and behaviors to develop effective strategies.

Examples of PR Goals and Objectives

Here are some examples of PR goals and objectives:

  • Increase brand awareness: The goal is to increase the organization’s visibility and recognition among the target audience. An objective could be to increase media coverage by 30% in the next six months.
  • Enhance reputation: The goal is to enhance the organization’s reputation among stakeholders. An objective could be to increase positive sentiment about the organization on social media by 20% in the next year.
  • Promote thought leadership: The goal is to establish the organization as a thought leader in the industry. An objective could be to secure at least three speaking opportunities at industry conferences in the next six months.

By following these best practices for setting goals and objectives, PR professionals can develop effective communication strategies and tactics that build lasting relationships with stakeholders and deliver measurable results.

7 unique PR goals that will get results for your clients. Jeneration Academy. (n.d.). Retrieved March 23, 2023, from https://www.jenerationacademy.com/blog/PR-goals 

Creators, C. (n.d.). The PR process: R.A.C.E. Digital Marketing Agency. Retrieved March 23, 2023, from https://www.campaigncreators.com/blog/pr-process-race/ 

Decker, A. (2022, December 27). The Ultimate Guide to Brand Awareness. HubSpot Blog. Retrieved March 23, 2023, from https://blog.hubspot.com/marketing/brand-awareness 

How to set goals and Objectives. Public Relations Sydney. (2015, May 26). Retrieved March 23, 2023, from https://publicrelationssydney.com.au/how-to-set-goals-and-objectives/ 

Applied Research in Public Relations

Public Relations is a vital aspect of any organization’s communication strategy. PR helps to build and maintain relationships with key stakeholders, including customers, employees, investors, and the general public. However, developing effective PR strategies can be a challenging task, especially in today’s rapidly changing communication industry. This is where applied research comes in handy!

Applied research is the systematic and scientific investigation of a specific communication problem or issue to provide insights and guidance to PR practitioners. This type of research focuses on practical applications of PR theories, models, and strategies to solve real-world problems faced by organizations, businesses, and government agencies.

Applied research in PR can help in several ways:

Understand the Target Audience

One of the key challenges in developing effective PR strategies is understanding the target audience. Applied research helps to identify the interests, attitudes, and behaviors of the target audience, which in turn helps develop communication strategies that resonate with them. This type of research can help to identify key demographics, such as age, gender, and income, as well as psychographic factors. Simple Tiger provides a great guide and how to gather information to obtain your target audience.

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Develop Effective Communication Strategies

Applied research helps to identify the most effective communication channels and messaging to reach the target audience. This type of research can help to identify the most effective social media platforms, traditional media outlets, and other communication channels to reach the target audience. Additionally, applied research can help to develop messaging that is aligned with the organization’s values and resonates with the target audience. Insperity provides good examples on how to effectively communicate including:

  • Keeping it real
  • Being Timely
  • Focusing on consistency
  • Tailoring your message
  • Reinforcing it
  • Encouraging feedback
  • Empowering your managers
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Measure the Impact of Communication

Applied research helps in evaluating the effectiveness of PR efforts and in measuring the impact of communication campaigns. This type of research can help to identify the most effective metrics for measuring the impact of communication, such as reach, engagement, and sentiment analysis. Additionally, applied research can help to identify areas where PR efforts can be improved or optimized. Expedition PR explains how important it is to use hash tracking to review the effectiveness on different platforms which would help measure the impact we are looking for!

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Staying Up-to-Date

As the communication landscape is constantly evolving, applied research helps PR practitioners to stay informed about the latest trends and best practices in the field. This type of research can help to identify emerging communication channels, such as new social media platforms or emerging technologies, and help PR practitioners to stay ahead of the curve. Although it can be difficult staying up-to-date in a constantly evolving world, EM Media suggests getting on social media and following different sources of media to get all information possible from every view point.

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In conclusion, applied research is important in PR because it helps practitioners make informed decisions and develop effective communication strategies that can achieve their organizational goals. By understanding the target audience, developing effective communication strategies, measuring the impact of communication, and staying up-to-date with the latest trends, PR practitioners can ensure that their efforts are aligned with the organization’s objectives and are optimized for success.

3 easy ways to measure the impact of your communications campaign. Expedition PR. (2014, June 16). Retrieved February 22, 2023, from https://www.expeditionpr.com/3-easy-ways-to-measure-the-impact-of-your-communications-campaign/ 

Em-Media. EmMedia. (2019, November 1). Retrieved February 22, 2023, from https://weareem.com/4-tips-to-stay-up-to-date-in-a-changing-world/ 

Smith, S. (n.d.). How to identify your target audience in 2023: A 5-step guide. Simple Tiger. Retrieved February 22, 2023, from https://www.simpletiger.com/blog/how-to-identify-your-target-audience 

Sprimont, J. (2022, October 18). Effective communication strategies: 7 ways to improve. Insperity. Retrieved February 22, 2023, from https://www.insperity.com/blog/effective-communication-strategies/ 

TIM CAIN Professor in education, Cain, T., & education, P. in. (2022, September 23). How teachers are really using research. Schools Week. Retrieved February 22, 2023, from https://schoolsweek.co.uk/how-teachers-are-really-using-research/ 

What is a Public?

Whenever you hear the term “public,” what is the first thing that comes to mind? I would say the people around me. Publics play a much larger role when it comes to PR, marketing, etc. Publics help define the directions that organizations and corporations are going to take when it comes to their next campaigns.

There are many different characteristics that Strategic Planning for Public Relations talks about when it comes to publics. It is important for publics to be able to be categorized to help analyze which will be the best to target for your campaign. You should look at a few different things, which include:

  • Distinguishable
  • Homogeneous
  • Importance
  • Size
  • Accessibility

By separating these publics, it can allow for organizations to target different ones in their own specific ways. Overall, the public is involved as one of the organization’s stakeholders. Public Engagement brings this to light in their diagram where they talk about defining the territory. Finding their specific territory allows for your organization to go more in depth with each public and what you are wanting to accomplish with them. Your publics can also include your competitors. You want to examine what they are doing differently than you and how that is overall working for them. Try to come up with new ideas that set you a part from your competitors.

Stakeholders

You want to prioritize the importance of each individual public and how they fit into your stakeholders. By making this priority list, you are able to focus on the most important publics and focus less on ones that are likely to not make much of an impact in your organization. Pavilion makes a point about communicating with your publics should be chosen by how much they interact with the company or organization. You do not want to spend a large amount of time reaching for an audience that has never interacted with your company, that should come overtime.

Planning

You hopefully have a good idea about what publics are now, so you might be asking yourself how you can begin to implement the planning for your organization to analyze their publics. It is important to set out different questions that you want to answer prior to your analysis and during. Press Page helps make things a little more bearable by helping you set up your PR planning to make sure everything works smoothly. Some basic questions can help kickstart your analysis.

  • What major publics is your organization wanting to target?
  • What stakeholders are you going to prioritize?
  • Who are the main competitors?

These basic questions are going to start to set you and your PR plan up for success!

Sources

Know your audience: Publics and stakeholders. DINFOS Pavilion. (n.d.). Retrieved February 13, 2023, from https://pavilion.dinfos.edu/Article/Article/2339406/know-your-audience-publics-and-stakeholders/ 

Person, D., R., & Smith. (2017, May 18). Analyzing the publics: 5 : V5: Strategic planning for public relatio. Taylor & Francis. Retrieved February 13, 2023, from https://www.taylorfrancis.com/chapters/mono/10.4324/9781315270876-5/analyzing-publics-ronald-smith 

Smith, R. D. (2021). Step 3 Analyzing the Publics. In Strategic Planning for Public Relations. essay, Routledge. 

Who are the public? NCCPE. (2018, March 16). Retrieved February 13, 2023, from https://www.publicengagement.ac.uk/about-engagement/who-are-public 

The Ins and Outs of Analyzing an Organization

Analyzing organizations can sometimes not be a super fun thing to do. Sometimes your client may not be the most fun or interesting thing in your life, but that is where you can come in! Changing the perspective of the work can tremendously change the excitement of the work. Taking the time to sit back and think about what the finished product could provide for your client will help you brainstorm goals and aspirations for this company as well.

SWOT Analysis

Strengths. Weaknesses. Opportunities. Threats. What are these things and how are they going to help you analyze an organization? SWOT Analysis is one of the best starting points that help one get into smaller details of what the organization has and what they should work on. The Corporate Finance Institute focuses on the importance of a SWOT analysis for company goals and objectives.

Strengths, of course, include everything that goes right in the company. Weaknesses will be everything that seems to be falling through the cracks. Opportunities could be some of the solutions to weaknesses, but also how the company can continue to grow with the growing world around them. Threats can involve lack of employees, competitors, and government control of regulations. Consult Port gives a great step by step guide of setting up and performing a SWOT Analysis.

SWOT analysis example

Organization Analysis

An in-depth review must be performed in order to have the utmost effective organization analysis. Strategic HR gives examples of the steps to go through the beginning of an org analysis which include:

  • Vision
  • Mission
  • Strategic Goals
  • Business Operations
  • Organization Chart
  • Etc. 

An internal review with employees can be a great insight on how the company is working from the inside out and what needs to be changed. Surveys sent to employees is an easier way to get an insight with more responses rather than in depth reviews with all. Another survey could be sent to consumers to see what they see from the outside and what could be changed on the customer service side of things. I believe that it is most important to start from the inside with employees because without the employees, the company would be nothing. Making sure that your people are happy is what is going to set the positivity throughout the company. 

You are wanting to push an organization to greatness. You are wanting to watch them succeed and see what the future holds as they implement these new changes to their workforce. It is amazing how an analysis can change everything about a company and how they are going to change the ways of their habits.

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